Privacy Policy | BUGEYE TECHNOLOGIES, INC.

1. Introduction

BUGEYE TECHNOLOGIES, INC. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Contact Information: Name, email address, phone number, company name
Communication Data: Messages, inquiries, and service requests you submit
Account Information: Username, password, and account preferences
Payment Information: Billing address and payment details (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

Device Information: Browser type, operating system, device identifiers
Usage Data: Pages visited, time spent, click patterns, referring URLs
Location Data: General geographic location based on IP address
Cookies and Tracking Technologies: As described in our Cookie Policy

3. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries and provide customer support
To deliver and manage our IT services and solutions
To process transactions and send related information
To send administrative information and updates
To improve our website and services
To protect against fraud and unauthorized access
To comply with legal obligations
With your consent, to send marketing communications

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

Consent: When you opt-in to receive marketing communications or accept cookies
Contract: When processing is necessary to provide our services
Legitimate Interest: To improve our services and ensure security
Legal Obligation: When required by law

5. Who Has Access to Your Data

We may share your information with:

Service Providers: Third parties who assist in our operations (e.g., email services, payment processors)
Professional Advisors: Lawyers, accountants, and other professionals
Legal Authorities: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

We use the following third-party services:

FormSubmit - for contact form processing
Google Maps - for location display

7. Data Retention

We retain your personal information only as long as necessary to:

Provide our services and maintain your account
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

8.1 GDPR Rights

If you are in the European Economic Area (EEA), you have the right to:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Request limited processing of your data
Portability: Receive your data in a structured format
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time

8.2 CCPA Rights

California residents have the right to:

Know: Request disclosure of what personal information is collected, used, and shared
Delete: Request deletion of personal information
Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
Non-Discrimination: Exercise these rights without discriminatory treatment

9. How to Request Data Deletion

To request deletion of your personal information, you may:

Email us at info@bugeyetechno.com with "Data Deletion Request" in the subject line
Call us at +1 (863) 212-6345
Write to us at: BUGEYE TECHNOLOGIES, INC., 7 Progress Pkwy, Union, MO 63084

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure servers and network infrastructure
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection

While we take reasonable precautions, no method of transmission over the internet is 100% secure.

11. International Data Transfers

Your information may be transferred and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses and data processing agreements with our service providers.

12. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Company: BUGEYE TECHNOLOGIES, INC.
Address: 7 Progress Pkwy, Union, MO 63084
Phone: +1 (863) 212-6345
Email: info@bugeyetechno.com

15. Supervisory Authority

Under GDPR, you have the right to lodge a complaint with a supervisory authority in your jurisdiction. For CCPA complaints, you may contact the California Attorney General.